From Security Cameras to Streamlined Operations: Six Star Transport

From Security Cameras to Streamlined Ops

For many vehicle transport businesses, operations management begins with tools that are familiar, flexible, and free, such as a whiteboard, a note-taking app, and a spreadsheet. They work until they don't.

Six Star Transport was growing rapidly, and the systems holding things together were beginning to show signs of strain. Jobs were tracked in a notes app, updates relayed to drivers by typing messages and sending Google Maps links. At one point, a security camera was pointed at the office whiteboard so that changes could be made remotely after hours.

As the fleet expanded from one truck to three, with a fourth on the way, it was clear the business needed something built for the road - not just the office wall. That’s when Six Star implemented Blink.

One platform, everything in on place

Six Star Transport implemented Blink to bring structure, visibility, and simplicity to day-to-day operations.

Customers now receive automated notifications at every stage of the transport process, from booking confirmation through to delivery - removing the need to call the office for updates. Drivers were equipped with the Blink app, giving them everything they needed in one place: job details, addresses, and photo capture, without switching between systems.

For a yard-based operation like Six Star's, the multi-legging feature proved particularly valuable. Vehicles frequently arrive centrally before being redistributed across different trucks. And when jobs change during the day, drivers get an instant app notification - no lengthy messages, no confusion, just a quick update so they can reorganise their run around it.

Invoicing got simpler, too. Completed jobs now export directly to Xero with a single click, removing hours of manual admin every week.

The results

• 50% fewer customer update calls - automated notifications keep customers informed at every stage without anyone picking up the phone.h
• Jobs entered once, exported to Xero - no duplication, no manual re-entry, invoicing handled in a fraction of the time.
• Faster driver response to day-of changes - instant app notifications replace back-and-forth messages and keep runs on track.
• More confidence taking on new bookings - with a clear, real-time view of every job, the team can confirm new bookings on the spot.
• Vehicle photos off personal devices - condition images captured and stored in Blink, replacing thousands of unorganised photos scattered across camera rolls.

What Six Star Transport Say

"It's like having a big company's operating system in your pocket - it's all of the things you need for this industry, right there. And that's hard to come by without a huge investment."

- Harley Warwick, Owner/Operator, Six Star Transport