Understanding Blink's New Navigation Menu

What's Changing

Header Navigation Updates

A new Quotes tab will appear in the header navigation, providing quick access to:

• Quote requests (for shippers)
• Quote submissions (for carriers)
• Quote management and history

Relocated New Booking Button The New Booking button is moving to provide better workflow organisation:

• Primary location: On the Bookings list page, where you're most likely to need it
  
• Quick access: Available in the dropdown menu from anywhere in the app for convenience
  

Menu Structure Changes

The main navigation menu now distinguishes between two types of information:

Data Section (Coming in Phase 2) The Data section will house your core business information:

• Locations: Collection and delivery addresses
• Zones, Areas, Rates: A new system to input geographical details and your custom rates.
• Vehicles: Items that you have been moving through the plaform.
• SLAs: Service Level Agreements with your partners
• Customer details: Shipper information specific to your operations

Settings Section The Settings section focuses on system-related configurations:

• Notifications: Email and in-app notification preferences
• Team: Team member management
• Users: User roles and permissions
• Billing: Payment methods and invoicing
• Accounting: Financial settings and reports

Rollout Schedule

Phase 1: 15th of October

• The new navigation menu will be visible in your Blink interface (web and mobile)
• The Quotes tab will appear in the header navigation
• The New Booking button will move to the Bookings list page and dropdown menu
• All sections, including Data, will temporarily remain under Settings
• Note: You may need to hard refresh your browser to see the changes (Ctrl+F5 on Windows or Cmd+Shift+R on Mac)

Phase 2: November (TBA)

• The Data section will move to its dedicated location in the main menu
• Settings will contain only system-related configurations
• The transition will be seamless with no data loss

How to Use the New Navigation

Accessing Key Features

Creating a New Booking:

• Option 1: Navigate to the Bookings page and click the New Booking button
• Option 2: Click on your profile or company name to open the dropdown menu, then select New Booking

Accessing Quotes:

• Click the Quotes tab in the header navigation at any time

Accessing Settings and Data:

During Phase 1 (next week):

• Click Settings in the dropdown menu to access all your data and system configurations

After Phase 2 (next month):

• Click Data in the dropdown menu to access locations, vehicles, SLAs, and customer details
• Click Settings in the dropdown menu to access notifications, team, users, billing, and accounting

Frequently Asked Questions

Q: Will I lose any data during the transition?
A: No. This is purely a navigation update. All your existing data remains intact and accessible.

Q: Why did the New Booking button move?
A: We've moved it to the Bookings page where it fits more naturally into your workflow. It remains easily accessible via the dropdown menu from anywhere in the app.

Q: Do I need to update my bookmarks?
A: Some internal page URLs may change after Phase 2. If you've bookmarked specific pages in the settings, you may need to update them after the full rollout.

Q: Can I switch back to the old menu?
A: No, the new navigation will replace the existing structure for all users. However, all functionality remains accessible, just in a more organised format.

Q: What if I can't find something after the update?
A: Click the chat bubble in the bottom corner of your screen for immediate assistance, or email us at info@gotoblink.com.

Need Help?

If you have questions about the new navigation menu or need assistance finding specific features, please contact:

• Email: info@gotoblink.com
• In-app chat: Click the chat bubble in the bottom corner of your Blink dashboard