How Do I Hide a Contact for a Shipper?

Learn how to hide shipper contacts so they no longer appear on new bookings, while still keeping the option to unhide them later if needed.

Sometimes a shipper may have old or incorrect contacts that you don’t want showing up when creating new bookings. We won't delete that data, but you can hide these contacts, and bring them back later if required.

Steps to hide a contact

1. Go to your Settings page.

2. Select Shippers.

3. Find the shipper you want to edit and click the > arrow to open its details.

4. You’ll see a list of all contacts associated with that shipper.

5. Tick the checkbox next to the contact you want to hide.

6. Click Hide Contact.

From this point on, that contact will no longer appear on new bookings for that shipper.

Viewing and un-hiding contacts

If you ever need to bring a hidden contact back:

1. In the shipper’s contact list, check the box to Show Hidden Contacts.

2. Select the contact you’d like to restore.

3. Click Show Contact.

The contact will once again appear as an option when creating new bookings.