Learn when you can delete a booking in Blink, and how to handle jobs with allocated or collected items.
Sometimes a booking just needs to go - but whether you can delete it depends on its current status. Blink provides flexibility for managing jobs, but protects critical audit trail data, especially once vehicles have been picked up.
When you can delete a booking
If the booking has no items allocated to a driver, you'll see a Delete option by selecting the three-dot menu (⋮) next to the booking status on the Booking Details page.
However, if the item is already allocated to a driver, Blink disables the delete option to avoid accidental data loss. Instead, you’ll need to:
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Unallocate the item from the driver via the Dispatch page.
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Return to the Booking Details page.
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Click the three-dot menu (⋮) next to the booking status.
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You’ll now see the Delete option enabled.
The screenshot below shows where the Delete action appears after an item is unallocated from a driver.
Important: What if the vehicle is already collected?
If any item on the booking has been marked as collected, deletion/cancellation is no longer possible. Collection is a key operational milestone and part of the auditable delivery chain.
In this case:
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You cannot delete, cancel or remove the collection record.
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The booking can only be completed to close it out.
This ensures Blink maintains a complete and compliant record for all transport activities.